Description

PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders. Wikipedia
PayPal is an online payments system to send or receive money or to set up a merchant account.

PayPal is headquartered in San Jose, California. Dan Schulman is the President & CEO of PayPal. PayPal’s IPO generated $70.2M. PayPal has 30 companies in its portfolio, including Tink. As of July 2019, PayPal has 6.1M fans on Facebook and 472.6K followers on Twitter.

For a company or products to be successful, it requires a great customer support team, capable of answering all user questions and requests in a timely manner. While the support area on PayPal Community is great & the team is very responsive and capable of offering professional aid to users in need.
Unfortunately, there is no way to directly contact PayPal. You can’t call, text, email, or otherwise speak to an employee or affiliate of the given company. You can, however, use Help Center to diagnose and report a problem with your account. Get Help With;
PayPal Phone Number
PayPal Live Chat
PayPal Email
PayPal Help Desk
PayPal On Twitter
PayPal On Facebook
Some Common Problems of PayPal;
One of the biggest criticisms of PayPal is that it acts like a bank, but it isn’t regulated like one. Critics maintain that PayPal offers none of the protection that real banks offer, and it isn’t required to maintain any of the security, customer service or dispute resolution services that banks provide. At the same time, PayPal holds large amounts of their customers’ money, makes millions of financial transactions and even offers credit and debit cards.
One of the most common problems encountered by PayPal users is the sudden and inexplicable freezing of their accounts. If your PayPal account is frozen, you can’t add or withdraw any funds from your account, and you’re required to go through a long, complicated process to verify your identity. Some users claim that PayPal has simply seized their funds and never returned them. Other complaints against PayPal include rude customer service representatives, a long and confusing user agreement and loose hiring practices that may have led to account fraud [source: PayPal Community].

Pros of Using PayPal

  • It’s easy to set up and use.
  • Your clients/customers may already be familiar with PayPal.
  • You don’t need a merchant account.
  • Your clients/customers don’t need a PayPal account to pay you.
  • You can create and send invoices right through your account.
  • PayPal’s fees are less than many merchant accounts (currently 2.9% + $0.30 USD for debit and credit card purchases).
  • You can set up recurring payments.
  • You can integrate PayPal with a number of shopping cart systems.

Cons of Using PayPal

  • PayPal’s Seller Protection policies do not cover digital goods.
  • There are hefty fees for chargebacks.
  • You are limited in terms of use and are subject to account suspension at any time which can result in frozen funds for months.
  • It can take four business days for withdrawn funds to clear in your bank account.
  • There are a number of people who refuse to use PayPal, which may result in lost business.
  • It can be difficult to contact PayPal’s customer service department.

Contact

E-mail
[email protected]
Phone
888-221-1161
Website
https://www.paypal.com/
Address
2211 North First Street, San Jose, CA, 95131.

Branding

Name
PayPal
Slogan
PayPal is new money.

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