Description Support

Cryptocurrency platforms are mandatory to send bitcoins to someone, and CEX.IO is best among them. It may or may not be in the list of your candidates, but this London based exchange found in 2013 and has vital features to attract anyone. CEX.IO’s claim to fame is that it allows withdrawals to credit cards. 

Money at CEX.IO can be transferred via

  • Bank transfers
  • Credit card
  • Crypto Capital
  • Vouchers (for bitcoin transfers)
  • Withdrawals to personal bitcoin wallets

What are you looking for?

CEX.IO is generally considered to be one of the safest platforms for buying and selling cryptocurrency. CEX.IO has protection against DDoS attacks, full data encryption, compliant with PCI DSS standards.  Users can contact CEX.IO customer support anytime by logging in and generating a new ticket. However, some people prefer to contact other CEX.IO support services to get detailed information, and isolated FAQ section for your every query. But, there is no option of CEX.IO phone support; user have to call CEX.IO third party support or may wait till response.

Common questions of users are:

  • I can’t make deposit to my account please why?
  • why can I deposit only 300$ with credit card?
  • I need help figuring out why my card is being declined
  • Antivirus complaining for CEX.IO
  • App is hanging at splash screen
  • Issues with Linux operating system
  • Unable to call CEX.IO customer support
  • Issues in “sell” category
  • How can I get CEX.IO tech support services?
  • Any Support Number for CEX.IO?
  • ‘M not getting reply from CEX.IO support, what to do? Pros and Cons


  • Well Established Company
  • Simple Buying Process
  • Great and Fast Support
  • High Trading Volume
  • Open to all countries (subject to government regulations)
  • US dollars, euros, Russian rubles
  • Bank transfer, credit card, Crypto Capital
  • No commission for bank deposits; reasonable fees for withdrawals
  • Exchange rates based on market activity — often within 0.5% to 2% of the mid-market rate
  • High maximum transfer amount with verified account
  • Online-based platform
  • Online ticket, email support


  • Credit card and bank-based transfers are not available in some countries
  • Many currencies not supported
  • No cash pickup
  • High fees for buying and selling bitcoin
  • Exchange rates may spike moment to moment
  • Low maximum transfer amount with basic account
  • You need to complete all transfer steps yourself
  • No phone support; help center can be confusing
  • Relatively High Fees
  • Extensive Verification Process to Increase Purchasing Limits

CEX.IO doesn’t have a phone number. Like a growing number of companies with free web-based services, you have to search forums and support sites for help. But you can get an instant customer support by calling us customer service phone number USA +   UK  + 44-HereToHelpX Toll Free.


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